VERIFIED GUIDANCEPayment-history review

Check the reported month against your records

Review the date, account, payment history and supporting records before deciding whether the information may be inaccurate.

What the credit review looks at

The goal is to turn a broad concern into a clear factual question. These are the first details to organize:

01

The month and status being reported

Record what is shown, what you believe is wrong and what document may support that position.

02

Statements, confirmations or account records

Record what is shown, what you believe is wrong and what document may support that position.

03

Whether a deferment, transfer or servicing change matters

Record what is shown, what you believe is wrong and what document may support that position.

04

Where a supported dispute should be sent

Record what is shown, what you believe is wrong and what document may support that position.

What this does not promise

Accurate late-payment history generally remains reportable within applicable time limits.

The next documented step

Use the Position Scan to name the report, the item and the reason for concern. Do not send passwords, Social Security numbers, complete account numbers or government-ID images through the public form.