VERIFIED GUIDANCEIdentity concern

Move quickly when an account is not yours

Use the federal recovery process, preserve records and identify every report entry that may be connected to identity theft.

What the credit review looks at

The goal is to turn a broad concern into a clear factual question. These are the first details to organize:

01

Accounts or inquiries you do not recognize

Record what is shown, what you believe is wrong and what document may support that position.

02

IdentityTheft.gov report and recovery plan

Record what is shown, what you believe is wrong and what document may support that position.

03

Credit-report freezes or fraud alerts to consider

Record what is shown, what you believe is wrong and what document may support that position.

04

Documents and communication receipts

Record what is shown, what you believe is wrong and what document may support that position.

What this does not promise

Do not submit an identity-theft report for an account that you know is yours.

The next documented step

Use the Position Scan to name the report, the item and the reason for concern. Do not send passwords, Social Security numbers, complete account numbers or government-ID images through the public form.